Frequently Asked Questions
What if I have a problem with my order?
Unfortunately, we don't accept returns. However, if there is an issue with your order, please reach out to us through our Instagram (@stellaandcoboutique). We will do everything we can to correct the problem.
What is your processing time?
Each of our products are made to order, meaning they aren't made until you order them. Because of this, processing time for bandanas is currently 5-7 business days. Once shipped, you'll receive an email notification with a tracking number. Actual delivery time will depend on the shipping method you choose.
How do I wash my bandanas?
All of our bandanas are handmade, so we recommend hand washing with cold water and a gentle detergent to get them looking their best. Lay flat to dry and iron as needed. For bandanas with name personalization, iron from the back only so the vinyl doesn't get damaged.